Admissions Career Pathway for Individual Contributors

This Admissions Career Pathway is designed for early-career professionals in student admissions within international schools. It offers a structured learning experience designed to equip individuals with the essential knowledge, skills, and tools needed to succeed in admissions roles.

The pathway comprises 9 courses, covering four core topics: Education Models of Different Types of AISL Harrow Schools, International Education Landscape, Effective Communication, and CRM Systems and Data Management—ensuring you will be able to guide families with confidence through the admissions process.

Education models of Different Types of AISL Harrow Schools

A dedicated course introduces the unique educational philosophy and operational models of AISL Harrow Schools, deepening your institutional understanding and strengthening your ability to communicate the school’s value proposition clearly.

Our Essence

This course introduces you to the essence of AISL and the Harrow-branded educational approach.

International Education Landscape

You will gain foundational insights into global educational systems and university application processes, which will enable you to better guide prospective students and families.

Introduction and Comparative Analysis of Mainstream Educational Pathways

Compare five global education pathways to support academic planning and university admissions: IGCSE, A Level, AP, HKDSE, and IBDP.

Understanding International University Application

Explore global university admissions processes, key admissions criteria, and how Harrow’s educational excellence supports student success across major and emerging higher education destinations worldwide.

Effective Communication

Courses in consultative selling, cross-cultural communication, and customer service help you to build strong interpersonal skills and foster meaningful engagement with diverse stakeholders.

Consultative Selling in International Education

Consultative selling builds trust by aligning school strengths with family needs, focusing on support over persuasion to foster better-fit enrolments and lasting engagement.

Cross-Cultural Communications in International Education

Cross-cultural communication improves recruitment by respecting diverse values, preventing misunderstandings, and strengthening partnerships—supporting retention and long-term success in global education.

Customer Service

The online Customer Service Training course aims to help users provide high-quality customer service by offering them best-practice techniques when it comes to interacting with customers.

CRM Systems and Data Management

Practical training on platforms like iParllay and OpenApply, along with customer data analysis, empowers you to manage leads efficiently and make data-informed decisions.

How to use iParllay

This course introduces the iParllay system from account setup to CRM integration. You’ll learn to manage customer data, launch multi-channel marketing, automate workflows, and build reports to improve recruitment, events, and communication efficiency.

How to use OpenApply

Learn how to use OpenApply. It is a powerful Customer Relationship Management (CRM) system designed for school admissions, marketing, and communications teams. This course shows how to engage prospective parents, improve conversions, and gain deeper insights into your admissions funnel—all within OpenApply.

Data Analysis and Leads Management

Gain in-depth understanding of iParllay data dashboards to improve enrollment management efficiency.

Each course is carefully curated to support you in developing both technical competencies and soft skills essential to fulfill your responsibilities and contribute effectively to the admissions team. Together, these courses form a holistic framework that empowers admissions professionals to represent AISL Harrow schools with insight, empathy, and integrity—turning every interaction into a meaningful step toward the right educational fit.